nutribullet FAQs

If your magic bullet Kitchen Express™ is not turning on, it is likely that it is either assembled improperly, or that it has overheated. If using the work bowl, make sure the lid is properly attached and locked in place by matching the lid lock icon to the silver arrow on the work bowl handle. Once the lid is secured, set the bowl on the power base and gently twist clockwise to lock into place. If using the cup, make sure the blade is securely fastened to the cup before locking the blade into the power base using the same gentle clockwise twist.

If your magic bullet Kitchen Express™ is not turning on after a period of heavy use, it’s likely that it has overheated. Your machine is programmed to temporarily shut down as a protective measure when it senses overuse. If/when this occurs, unplug the unit and allow it to cool for at least 15 minutes before plugging back in and attempting to use again.

No, the magic bullet^® cross blade and cups are not compatible with the magic bullet Kitchen Express™. Do not attempt to use the cup and blade assembly from another magic bullet with the magic bullet Kitchen Express. Use only the cups and blades included with your magic bullet Kitchen Express unit.

The magic bullet Kitchen Express™ runs on a 250-watt motor.

Pulse allows you to have more control when blending or chopping ingredients. Unlike the standard “On” mode, which runs the motor continuously, the “Pulse” feature only powers the motor when the knob is twisted and held in the Pulse setting, and automatically stops as soon as the knob is released. This allows you to process your mixture in short bursts, which is helpful for certain recipes.

The magic bullet Kitchen Express™ work bowl and work bowl lid are made from super durable, SAN (styrene acrylonitrile resin) plastic. The magic bullet Kitchen Express™ cups are made from super durable, Eastman Chemical Tritan™ copolyester.

The magic bullet Kitchen Express™ cross blade, chopping blade, and blade discs are all made from stainless steel.

All components are top-rack dishwasher-safe, except for the motor base, which should be carefully wiped down by hand. Never submerge the motor base in water.

No. Never use the magic bullet Kitchen Express™ cups to blend hot ingredients. Hot ingredients release steam when blended, causing pressure to build in the sealed cup. Too much pressure will cause the cup/blade assembly to erupt upon opening, sending hot ingredients through the air (and all over your kitchen) and may cause thermal injuries.

No. Never use the magic bullet Kitchen Express™ cups to blend carbonated ingredients. Carbonated ingredients release gas when blended, causing pressure to build in the sealed cup. Too much pressure from carbonation may cause the cup/blade assembly to separate, spraying, ingredients through the air (and all over your kitchen).

You can chop vegetables, fruits, nuts, raw meat, and more in the work bowl. Just make sure you have removed any rind, seeds, or pits from fruit and bones from meat prior to adding to the bowl.

You can use many different kinds of fruits, vegetables and hard cheeses with the blade discs. The discs are ideal for slicing or shredding fruits and vegetables like cucumbers, carrots, baby potatoes, zucchini, apples and more. Make sure that ingredients are cut so they fit easily into the feed chute so that food does not get lodged or stuck while processing. If food does become lodged in the feed chute, always use the food pusher provided, or another piece of fruit or vegetable to push it down. Never insert your fingers or use any kitchen utensil to push food into the feed chute.

Yes, you can use frozen ingredients with the magic bullet Kitchen Express™, however your magic bullet Kitchen Express™ is not intended to be an ice crusher. Attempting to crush ice may cause permanent damage to the blades.

No, the work bowl and cups are neither microwave nor freezer-safe.

We recommend replacing blades every 6 months, depending on use.

If your nutribullet Juicer™ is not turning on, it is likely that it is either assembled improperly, or that it has overheated. Check if the pulp basin is correctly and securely seated on the motor base, and that the locking handle is set in the proper, vertical locked position.

If your nutribullet Juicer™ is not turning on after a period of heavy use, it’s likely that the unit has overheated. Your machine is programmed to temporarily shut down as a protective measure when it senses overuse. If or when this occurs, unplug the unit and allow it to cool for at least 15 minutes before plugging it back in and attempting to use again. Do not touch or hold the Juicer if the unit is hot to the touch.

If your nutribullet Juicer Pro™ is not turning on, it is likely that it is either assembled improperly, or that it has overheated. The power button will flash three times and remain illuminated if the unit is improperly assembled. Check if the pulp basin is correctly and securely seated on the motor base, and that the locking handle is set in the proper, vertical locked position. Once properly assembled, the power button light will turn off.

If your nutribullet Juicer Pro™ is not turning on after a period of heavy use, it’s likely that the unit has overheated. Your machine is programmed to temporarily shut down as a protective measure when it senses overuse. If or when this occurs, unplug the unit and allow it to cool for at least 15 minutes before plugging back in and attempting to use it again. Do not touch or hold the Juicer if the unit is hot to the touch.

No. The nutribullet Juicer™ and nutribullet Juicer Pro™ are not equipped to make nut milk or nut butters. Do not process nuts or seeds in your nutribullet Juicer™ or nutribullet Juicer Pro™.

No. A liquid ingredient is not required when juicing fruits and vegetables in the nutribullet Juicer™ and nutribullet Juicer Pro™.

Yes, you may juice into any glass or container that fits under the juicing spout. We do, however, recommend that you use the juice pitcher included with the nutribullet Juicer™ and nutribullet Juicer Pro™, as it is specifically designed to limit potential messes and to separate froth from juice when pouring.

A smoothie is a blended beverage made with solid and liquid ingredients: fruits and vegetables, nuts, seeds, water, milk, or plant-based beverages, etc. Smoothies are blended using a nutribullet^® or traditional blender, and the finished product retains all of the material--skins, pulp, and fiber--of their whole food ingredients. A nutrient-rich smoothie may serve as a meal replacement or snack, and can help to boost your fiber intake for the day.

Juice is made by extracting nutrient-rich liquid from whole fruits and vegetables. Juicers separate the solid components of fresh produce--pulp, skin, fiber, etc--from their liquid content, which is then filtered through a spout and into a glass or pitcher for drinking. While juices do not contain fiber, they do provide concentrated amounts of plant-based nutrients. They’re great for a quick pick-me-up, and can help to add an extra boost of fruit and veggie goodness to your day.

A combination of fresh juices and smoothies can be great additions to a healthy, active lifestyle.

The nutribullet Juicer™ and the nutribullet Juicer Pro™’s pulp basin, basin cover, and juice pitcher are made from durable, FDA approved, SAN (styrene acrylonitrile resin) plastic.

The sieve can withstand moderate to heavy usage. Over time, if you start to notice that the sieve is looking dull, or is not working as efficiently as before, then it is likely due for a replacement. Always use genuine nutribullet^® replacement parts. After-market parts are not manufactured to nutribullet’s specifications and may result in the unit’s malfunction.

Yes, juice can be stored in the juice pitcher and refrigerated for up to 48 hours.

Most juices will stay fresh for up to 48 hours if refrigerated in the glass storage bottles.

The freezer trays are helpful for preparing juices and juice shots in advance, and for preserving leftover juice beyond its standard 48-hour limit. They’re also great for freezing pulp leftover from the juicing process, which can be defrosted and added to a wide array of recipes for a boost of fiber. The freezer trays feature 2-oz and 4-oz compartments so you can keep track of serving or portion sizes. Our recipe guide includes some great tips and suggestions for how to make the most of your freezer trays.

If your nutribullet^® Slow Juicer is not turning on, it is likely that it is either assembled improperly, or that it has overheated. Check if the Juice Bowl is correctly and securely seated on the motor base, and that the locking handle is set in the proper, vertical locked position.

If your nutribullet^® Slow Juicer is not turning on after a period of heavy use, it’s likely that the unit has overheated. Your machine is programmed to temporarily shut down as a protective measure when it senses overuse. If or when this occurs, unplug the unit and allow it to cool for at least 15 minutes before plugging it back in and attempting to use again. Do not touch or hold the Juicer if the unit is hot to the touch.

Yes. The nutribullet® Slow Juicer is equipped to make nut milks.

No. A liquid ingredient is not required when juicing fruits and vegetables in the nutribullet^® Slow Juicer.

Yes, you may juice into any glass or container that fits under the juicing spout. We do, however, recommend that you use the juice container included with the nutribullet^® Slow Juicer, as it is specifically designed to limit potential messes.

A smoothie is a blended beverage made with solid and liquid ingredients: fruits and vegetables, nuts, seeds, water, milk, or plant-based beverages, etc. Smoothies are blended using a nutribullet^® or traditional blender, and the finished product retains all of the material--skins, pulp, and fiber--of their whole food ingredients. A nutrient-rich smoothie may serve as a meal replacement or snack, and can help to boost your fiber intake for the day.

Juice is made by extracting nutrient-rich liquid from whole fruits and vegetables. Juicers separate the solid components of fresh produce--pulp, skin, fiber, etc--from their liquid content, which is then filtered through a spout and into a glass or pitcher for drinking. While juices do not contain fiber, they do provide concentrated amounts of plant-based nutrients. They’re great for a quick pick-me-up, and can help to add an extra boost of fruit and veggie goodness to your day.

A combination of fresh juices and smoothies can be great additions to a healthy, active lifestyle.

The nutribullet^® Slow Juicer’s pulp container and juice container are made from durable, FDA approved, SAN (styrene acrylonitrile resin) plastic.

The Brew Choice™ Pod + Carafe can be used to brew espresso with the pod brewing setting. The most straightforward method for brewing espresso is to select an espresso blend pod and proceed with the usual instructions. You can also fill your reusable pod with ground espresso and brew with the pod brewing cycle. We do not suggest brewing espresso with the carafe setting.

The Brew Choice™ Pod + Carafe does not operate using Nespresso^® Pods, or comparable pods.

To select between single cup and carafe brewing, simply open the Top Ring Lid and insert either the Pod Holder with a coffee pod, or the Brew Basket with a filter full of coffee grounds. Once you close the Top Ring Lid, the Brew Choice™ Pod + Carafe will automatically detect which components are in use and will illuminate the corresponding brew types and sizes on the Control Panel. From here, select your desired brew size using the Brew Selector Dial. Then push “Start” on the dial to begin brewing.

If making a single-serve coffee pod brew, be sure to set the Removable Mug Platform on top of the heat plate before placing your mug under the coffee spout. This is not required for larger metal or glass-bottomed travel mugs. Never place a plastic-bottomed mug onto the heat plate.

If brewing a carafe, measure your grounds out with the Coffee Ground Scoop for the perfect coffee-to-water ratio, according to your taste.

The Brew Choice™ Pod + Carafe brews hot coffee only. The machine features a heat plate that will keep a carafe of coffee warm for up to two hours. The heat plate is not meant for use with single-cup brewing.

If brewing a single cup of coffee with a pod, be sure to set the Removable Mug Platform on top of the heat plate before placing your mug under the coffee spout. If brewing a pod of coffee into a larger travel mug, you do not need to use the Removable Mug Platform. Never place a mug or travel mug with a plastic base onto the heat plate. The heat plate might melt the plastic, causing potential damage to the unit as well as personal injury.

The single cup pod setting lets you brew 6, 8, or 10 ounces of coffee. The carafe setting allows you to select to brew 6, 9, or 12 cups of coffee.

The Brew Choice™ Pod + Carafe offers two options for making coffee: brew a single cup using a *K-Cup^®-compatible pod or reusable pod, or a full coffee pot (carafe) with a coffee filter.

Paper filters are not required, as a reusable filter is provided with every Brew Choice™ Pod + Carafe unit. If desired, flat-bottom paper filters can be inserted into the Brew Basket instead of the reusable filter. The machine will work with either type of filter.

Each setting of the Brew Choice™ Pod + Carafe should be cleaned before initial use. Refer to the included User Guide for specific instructions on how to run each preliminary cleaning cycle.

The following detachable parts and accessories of the Brew Choice™ Pod + Carafe are dishwasher-safe: glass carafe, carafe lid, brew basket, reusable coffee filter (nylon or gold tone), coffee ground scoop, reusable pod, removable mug platform.

The unit base, water reservoir, control panel, and heat plate should be wiped clean with a dampened cloth. Avoid scrubbing these components with harsh or abrasive cleaners. Never submerge the unit in water.

To properly store this product, make sure it is completely turned off and unplugged, and that the water reservoir is empty. Store upright in a cool, dry, frost-free area.

For more detailed cleaning and care instructions, refer to the included User Guide.

No, this is a nutribullet^® product designed to brew coffee and other beverages using Keurig^® 1.0 and 2.0 pods or other compatible pods.

*Keurig^® and K-Cup^® are registered trademarks of Keurig Green Mountain, Inc. Use of the Keurig^® and K-Cup^® trademarks do not imply any affiliation with or endorsement by Keurig Green Mountain, Inc.